Understanding Real Estate Agent Commissions: How Much Do They Really Charge?

Understanding Real Estate Agent Commissions: How Much Do They Really Charge?

Understanding Real Estate Agent Commissions: How Much Do They Really Charge?

Understanding Real Estate Agent Commissions: How Much Do They Really Charge?

Introduction: Demystifying Real Estate Agent Fees

Alright, let's pull back the curtain on one of the most talked-about, yet often misunderstood, aspects of buying or selling a home: real estate agent commissions. If you're like most people, the thought of paying thousands, or even tens of thousands, of dollars to an agent can feel a bit daunting, maybe even a little opaque. You hear numbers thrown around – 5%, 6%, sometimes more, sometimes less – and it's easy to wonder, "Is that set in stone? What am I actually paying for?" Believe me, you're not alone in these questions. This isn't just a simple line item on a closing statement; it's a significant financial transaction that deserves a deep, honest look. We're going to navigate this together, cutting through the jargon and getting to the real heart of how these fees work.

This article isn't just about quoting percentages; it's about understanding the intricate dance of value, negotiation, and market dynamics that dictate what agents charge and why. We'll explore everything from the standard structures to the alternative models, the negotiation secrets, and perhaps most importantly, the immense value a good agent brings to the table. Think of me as your seasoned guide, sharing insights from years in the trenches, helping you make sense of what often feels like a secret club. By the time we're done, you'll feel empowered, informed, and ready to tackle your next real estate journey with confidence, knowing exactly what to expect and how to advocate for yourself.

The Core Question: What's the Standard Commission?

So, you're standing on the precipice of a major life event – selling your beloved home or embarking on the exciting, yet nerve-wracking, quest to find a new one. And then it hits you: the money part. Specifically, how much is this going to cost in agent fees? It's the question that invariably pops up in every initial conversation with an agent, often whispered with a mix of curiosity and trepidation. "What's the standard commission?" This isn't just a simple inquiry; it's the gateway to understanding a huge chunk of your potential expenses or proceeds. For many, the number 6% is ingrained in their minds, an almost mythical figure passed down through generations of homeowners.

But here's the kicker: while 5-6% might be a widely cited national average, it's far from a universal, unbreakable rule. It's more of a starting point for discussion, a common benchmark that has evolved over decades within the industry. The truth is, the "standard" commission is a fluid concept, influenced by a myriad of factors we'll unpack shortly. It's not dictated by some grand real estate overlord; rather, it's a reflection of market forces, local customs, the services provided, and yes, often a good old-fashioned negotiation. My goal here is to demystify that figure, to show you that while there's a common range, there's also plenty of room for variation and understanding.

Why Understanding Commissions Matters

Why should you, the prospective buyer or seller, spend your precious time delving into the nitty-gritty of real estate commissions? Because knowledge, my friend, is power – especially when thousands, or even tens of thousands, of your hard-earned dollars are on the line. For sellers, understanding how commissions work isn't just about budgeting; it's about maximizing your net profit from the sale. A percentage point here or there can mean the difference between funding your next down payment comfortably or having to tighten your belt. It directly impacts the equity you walk away with, which is often the primary financial goal of selling a home.

But it's not just about the money in your pocket. A deep understanding of commission structures allows you to evaluate the value an agent brings. Are you paying for premium, white-glove service, or a more streamlined, budget-friendly approach? When you grasp the nuances, you can ask better questions, compare agents more effectively, and ultimately, make an informed decision that aligns with your financial goals and service expectations. For buyers, while you don't typically write the commission check directly, your agent's fee is still built into the overall cost of the home, subtly impacting pricing dynamics. Being aware of this structure makes you a more savvy participant in the entire transaction, allowing you to appreciate the services your agent provides and understand the financial ecosystem of the deal.

The Standard Commission Structure: What "Most" Agents Charge

Let's get right to the numbers that everyone talks about. When you ask, "How much do most real estate agents charge?" you're usually looking for that magic percentage. While there's no single, immutable figure etched in stone across the entire nation, there's definitely a prevailing range that serves as the industry's baseline. Most full-service real estate agents operate within a commission structure that typically hovers between 5% and 6% of the final sale price of the home. This isn't a hard-and-fast rule, mind you, but it's the most common starting point you'll encounter in many markets across the United States.

Now, I've seen it higher, especially for unique or very high-end luxury properties that require exceptional marketing efforts or specialized expertise. And conversely, I've seen it lower, particularly in highly competitive markets or for properties that are expected to sell incredibly quickly with minimal effort. This range represents what's generally considered "full-service," encompassing everything from professional photography and staging advice to extensive marketing, open houses, negotiation, and guiding you through the labyrinthine closing process. It's the comprehensive package that most sellers expect when they hire a professional to handle their largest asset.

The Typical Percentage Range

So, let's nail down that typical percentage range a bit more. As I mentioned, the sweet spot for most full-service real estate commissions in the U.S. generally falls between 5% and 6% of the home's final selling price. This isn't a federal mandate or anything; it's a customary practice that has evolved over time, reflecting the perceived value of the services rendered and the operational costs of running a real estate business. Think of it as the industry's established equilibrium point, where agents feel compensated fairly for their extensive work, and sellers feel they're receiving comprehensive support.

However, it's crucial to understand that this is an average, a benchmark, not a rigid decree. In some bustling urban centers with incredibly high property values, you might see commissions lean towards the lower end of that range, say 4.5% to 5%, simply because the sheer dollar amount generated is substantial even at a lower percentage. Conversely, in rural areas or for properties that are particularly challenging to sell, an agent might reasonably ask for 6% or even slightly more to account for the increased time, effort, and marketing spend required. It's a dynamic figure, always responsive to the unique characteristics of the property and its local market.

Who Pays the Commission?

Here's where things can get a little counter-intuitive for first-timers, so let's clear it up unequivocally: in almost every residential real estate transaction, the seller is responsible for paying the entire real estate commission. Yes, you read that right. The seller writes the check for the full commission, which then gets distributed between the listing agent's brokerage and the buyer's agent's brokerage. This is a long-standing tradition in the industry and is typically stipulated in the listing agreement you sign with your agent.

Now, does this mean buyers get a free ride? Not exactly. While buyers don't directly cut a check to their agent at closing, the buyer's agent commission is implicitly factored into the overall sale price of the home. Sellers, when pricing their property, naturally consider all their selling costs, and commission is a huge one. So, in essence, the buyer indirectly contributes to the commission through the purchase price, but the direct financial obligation rests squarely on the seller's shoulders. This structure ensures that buyers are incentivized to use an agent, as they don't have to worry about an additional out-of-pocket expense for their representation, making the process smoother for everyone involved.

Breaking Down the Split: Listing Agent vs. Buyer's Agent

Okay, so the seller pays the total commission, usually that 5-6% figure. But where does that money actually go? It doesn't all just vanish into one agent's pocket; it's typically split, often quite evenly, between the listing agent's brokerage and the buyer's agent's brokerage. This is what we call the "co-brokerage fee" or the "co-op commission." The most common split you'll see is 50/50. So, if the total commission is 6%, the listing agent's side might get 3%, and the buyer's agent's side would also get 3%.

This split is incredibly important because it incentivizes buyer's agents to show properties. When a listing agent puts a house on the Multiple Listing Service (MLS), they publicly advertise the commission split they are offering to the buyer's agent. A competitive co-op commission encourages more agents to bring their qualified buyers to the property, which ultimately benefits the seller by increasing exposure and potential offers. Without this clear incentive, buyer's agents might prioritize showing homes that offer a more attractive compensation. So, while the seller pays the whole pie, that pie is sliced up to ensure both sides of the transaction are properly motivated and compensated for their significant efforts.

Key Factors Influencing Commission Rates

Now that we understand the standard range and who pays, let's dive into the fascinating, often complex, factors that can cause commission rates to flex and shift. It’s never just a single variable; rather, it’s a confluence of market forces, property specifics, agent expertise, and even geographic peculiarities that ultimately determine the final percentage you might pay or receive. Think of it like a delicate ecosystem where everything is interconnected, and a change in one area can ripple through the entire structure. Understanding these influences is crucial because it empowers you to approach the conversation about commissions with a far more informed perspective, allowing you to gauge whether a particular rate is justified or if there's room for negotiation.

I’ve seen firsthand how these elements play out in real-world scenarios, from a booming market where agents hold firm to their rates due to overwhelming demand, to a sluggish one where everyone is a bit more flexible to secure a deal. It’s not about an agent being greedy or cheap; it’s about a professional evaluating the effort, risk, and marketing spend required to successfully sell your specific property in your specific market at this specific time. Let's break down these critical factors, one by one, so you can see the bigger picture.

Market Conditions

Market conditions are arguably one of the most significant forces shaping commission rates. Imagine trying to sell a house in a scorching hot seller's market – you know, the kind where homes get multiple offers above asking price within hours of listing, and buyers are practically tripping over themselves. In such an environment, an agent might have an easier time selling a property, potentially requiring less extensive marketing efforts or fewer open houses. Because demand far outstrips supply, agents might be less inclined to negotiate their commission, as they know another seller will likely be happy to pay their standard rate to get their home sold in such a favorable climate. Their value proposition here is often about managing the frenzy, vetting offers, and ensuring you pick the best offer, not just the highest.

Conversely, picture a cold, sluggish buyer's market. Homes sit for months, price reductions are common, and every showing feels like a minor victory. In this scenario, an agent knows they're in for a long haul. They'll need to invest significantly more time, money, and creative marketing strategies to attract a buyer. The property might require professional staging, aggressive online advertising, and countless open houses. In such a market, agents might be more willing to negotiate their commission percentage, perhaps dropping it slightly, to secure the listing, recognizing the increased effort required and the seller's own financial pressures. It's a strategic move, acknowledging that a slightly reduced commission on a sold house is always better than no commission on an unsold one.

Property Value and Type

The value and type of property being sold also play a substantial role in commission discussions. Let's be honest, selling a $2 million luxury estate isn't the same as selling a $200,000 starter home, even if the percentage rate is identical. While 6% on a $200,000 home is $12,000, 6% on a $2 million home is a whopping $120,000. For higher-value properties, agents might be more flexible on their percentage, even if it's just a slight reduction, because the absolute dollar amount they earn is still very substantial. The marketing for a luxury home is also often more specialized, involving high-end photography, drone footage, exclusive publications, and targeted outreach to a specific buyer demographic, which might justify a robust fee.

Beyond just value, the type of property matters immensely. Standard residential homes (single-family, condos, townhouses) typically fall into the 5-6% range. But what about commercial properties, multi-family units, raw land, or unique niche properties like a historic landmark or a remote cabin? These often come with their own distinct commission structures, which can be higher or lower depending on the complexity of the sale, the specialized knowledge required, and the size of the potential buyer pool. Commercial real estate, for instance, might have percentage rates that vary wildly based on lease terms, sale price, and property type, often involving a tiered commission structure. It’s never a one-size-fits-all approach, and a good agent will explain why their proposed commission aligns with the specific challenges and opportunities presented by your particular asset.

Agent Experience and Service Level

This is a big one, and it's where the "you get what you pay for" adage often rings true. The experience level and the comprehensive service package an agent offers can significantly influence their commission demands. A top-producing agent with a decade of experience, a sterling track record of quick sales at high prices, and a robust marketing budget will likely command their full standard commission – and they have every right to. Their value isn't just in listing your home; it's in their finely tuned negotiation skills, their deep understanding of market nuances, their extensive network, and their ability to troubleshoot problems before they even arise. They offer a full-service, hands-on approach that aims to maximize your return and minimize your stress.

On the flip side, a newer agent might be more willing to negotiate their commission downward to gain experience and build their portfolio. Similarly, you might encounter agents or brokerages that offer a "limited service" model. These might include listing your home on the MLS for a flat fee but leaving you to handle showings, negotiations, and paperwork. While this can result in a lower commission percentage, it also means you're taking on a much larger portion of the work and responsibility. It's a trade-off: do you want a full-service concierge experience, or are you comfortable with a more DIY approach to save on fees? Understanding this distinction is key to evaluating whether a commission rate truly aligns with the level of support you expect.

Pro-Tip: Don't just look at the percentage. Ask prospective agents to detail exactly what services are included in their commission. Get a breakdown of their marketing plan, their communication style, and their availability. This helps you compare apples to apples.

Geographic Location

Just like pretty much everything else in real estate, commission norms are highly localized. What's considered standard in one state or metropolitan area might be an anomaly in another. For example, some states, particularly in the Northeast, have historically seen slightly higher commission rates, sometimes closer to 6% or even 7% in certain niche markets, due to local customs, higher operating costs, or different brokerage models. Conversely, markets in the West or South might typically see rates closer to the 5% mark.

These regional variations aren't arbitrary; they often reflect the cost of doing business in that area, the competitive landscape among agents, and local market dynamics. High-cost-of-living areas, for instance, might have agents dealing with higher overheads, which can influence their pricing. Moreover, specific cities or even neighborhoods within a city can have their own micro-markets and commission expectations. A seasoned local agent will be intimately familiar with the prevailing norms in your specific area, and they'll be able to explain why their proposed commission aligns with what's customary and competitive for your exact location. Never assume that what your cousin paid for an agent in another state will be the same for you.

Brokerage Firm Policies

The brokerage firm an agent hangs their license with can also play a role in shaping commission rates. You've got everything from massive national chains (think RE/MAX, Coldwell Banker, Keller Williams) to smaller, boutique local firms, and each operates with its own business model and fee structure. Large national brokerages often provide extensive resources, training, and brand recognition, which can attract top talent and justify a standard commission rate. They might have established internal policies on commission splits with their agents, which then influences what the agent needs to charge clients to meet their own financial goals.

Boutique firms, on the other hand, might offer a more personalized, specialized service and could have more flexibility in their commission structures, sometimes tailoring them to unique client needs. Then there are the newer, tech-forward brokerages or "discount" models that aim to disrupt the traditional commission structure by offering lower fees in exchange for a streamlined, often more digital, service. An agent's commission is always split with their brokerage – sometimes it's 50/50, sometimes the agent keeps a larger percentage (e.g., 70/30 or 80/20) after hitting certain targets, or they might pay a flat monthly "desk fee." These internal splits directly affect the agent's net income, which can, in turn, influence their willingness or ability to negotiate their client-facing commission rate.

Negotiating Real Estate Commissions: Insider Secrets

Alright, let's talk about the elephant in the room that many people are too shy to address head-on: negotiation. The idea of negotiating a real estate agent's commission can feel uncomfortable, almost like haggling over a professional's livelihood. But here's the absolute truth: commissions are, indeed, negotiable. It's not a taboo subject, nor should it be. While agents certainly have a standard rate they aim for, the final percentage is often a product of discussion, market dynamics, and the specific circumstances of your sale. Think of it less like a confrontation and more like a strategic conversation about value and partnership.

I've seen countless negotiations play out, some successful, some less so. The key isn't to demand a lower rate blindly, but to understand when and how to approach the conversation effectively. It requires a blend of market awareness, a clear understanding of your own property's appeal, and a respectful dialogue with your prospective agent. An agent who refuses to even discuss commission might not be the right fit, but one who offers a significant discount without a clear rationale might also be signaling a reduced level of service. It's about finding that sweet spot where both parties feel they're getting a fair deal.

Is Commission Negotiable? The Truth

Let's unequivocally state it: yes, real estate commissions are negotiable. Despite the common perception that the 5-6% figure is set in stone, it absolutely is not. The Department of Justice and various court rulings have consistently affirmed that commission rates are not fixed and are subject to negotiation between the agent and the client. Any agent who tells you otherwise is either misinformed or attempting to mislead you. It's a fundamental principle of a competitive market that prices for services are flexible.

However, the degree to which a commission is negotiable varies wildly. You're far more likely to successfully negotiate a slight reduction (say, from 6% to 5.5% or 5%) rather than a drastic cut (e.g., from 6% to 3%). The willingness of an agent to negotiate often hinges on several factors: how hot the market is, how easily your home is expected to sell, the property's value, and how much business that agent currently has. An agent who is hungry for a listing in a slow market might be more flexible than a top producer with a full pipeline in a booming market. The truth is, it never hurts to ask, but always be prepared to back up your request with a compelling reason or a clear understanding of the value proposition.

Strategies for Sellers to Negotiate

If you're a seller looking to negotiate, you've got some leverage points, especially if you play your cards right. Here are some practical tips that I've seen work effectively:

  • Leverage a Hot Market: If your home is in a highly desirable area, priced competitively, and the market is red-hot with low inventory, you have a strong hand. Agents know it will likely sell quickly and easily, meaning less time and marketing effort from their end. This is prime negotiation territory.
  • High Property Value: As discussed earlier, a high sale price means a large commission dollar amount, even at a slightly reduced percentage. Agents might be more open to shaving off half a percentage point if it still results in a substantial fee for them.
  • Multiple Offers/Easy Sale: If you're confident your home will attract multiple offers quickly (perhaps you've already had informal interest), you can use this as a bargaining chip. Agents might agree to a lower rate knowing their work will be minimal in securing a buyer.
  • Bundling Services: If you're both selling and buying with the same agent, they might be willing to offer a reduced commission on the selling side as a package deal. They're getting two transactions out of you, after all.
  • Less Marketing Needed: If your home is immaculate, perfectly staged, and requires minimal marketing effort (e.g., you already have professional photos, or it's a unique property that sells itself), you might argue for a slightly lower rate.
  • "As-Is" Sale: If you're selling a home "as-is" and making it clear you won't be doing repairs or extensive negotiations post-inspection, this reduces the agent's potential workload and might open the door for a small discount.
Insider Note: Don't just focus on the percentage. Consider asking for specific services to be included or upgraded, like professional staging consultation, drone photography, or a virtual tour, if the agent is unwilling to budge on the percentage. Sometimes value comes in other forms.

When Not to Negotiate Aggressively

While negotiation is possible, there are definitely times when pushing too hard can backfire spectacularly. Aggressively negotiating an agent's commission down to the bare minimum might seem like a win on paper, but it can lead to unintended negative consequences. Remember, agents are motivated by commission. If an agent feels undervalued or that their time and effort won't be adequately compensated, their motivation to go the extra mile for you can diminish.

This isn't to say they'll intentionally sabotage your sale, but they might:

  • Prioritize other clients: An agent with multiple listings might naturally dedicate more energy and resources to clients paying their full rate.

  • Reduce marketing spend: They might cut corners on professional photography, online advertising, or staging advice to save their own costs, which could impact your home's exposure and appeal.

  • Be less enthusiastic in negotiations: When offers come in, an agent earning a minimal commission might be less inclined to fight tooth and nail for every last dollar or to navigate complex counter-offers, potentially leaving money on the table for you.

  • Offer limited service: You might find yourself doing more of the legwork, like coordinating showings or handling paperwork, which defeats the purpose of hiring a full-service agent.


Ultimately, your goal should be to find an agent who is enthusiastic, motivated, and feels fairly compensated for the significant work they're about to undertake on your behalf. Sacrificing service quality for a small percentage point might end up costing you far more in a lower sale price or a more stressful transaction.

The Role of a Buyer's Agent Commission in Negotiation

This is an interesting nuance: while sellers pay the entire commission, buyers typically don't directly negotiate their agent's fee. Why? Because the buyer's agent's commission is already baked into the total commission offered by the seller. When a listing agent puts a property on the MLS, they specify what percentage of the total commission they are offering to the buyer's agent as a co-op fee. This is a non-negotiable figure for the buyer's agent for that specific property.

So, as a buyer, your agent's compensation is largely predetermined by the seller's listing agreement. You won't be sitting down with your buyer's agent saying, "I'll pay you 2% instead of 3%." However, this doesn't mean the buyer's agent's commission has no impact on you. In highly competitive markets, some buyer's agents might offer a "commission rebate" to their clients, where they refund a portion of their earned commission to the buyer at closing. This is a strategy to attract clients and is legal in many, though not all, states. It's a way for buyers to indirectly benefit from the commission structure, but it's a decision made by the buyer's agent, not a negotiation point with the seller. For the most part, as a buyer, your focus is on finding an agent who provides excellent service, knowing their compensation is handled by the seller.

Beyond the Standard: Alternative Commission Models

The traditional 5-6% commission model has been the bedrock of the real estate industry for decades, but it's not the only game in town. In an evolving market, driven by technology and consumer demand for more flexibility and transparency, several alternative commission models have emerged. These options cater to different types of sellers – those who are more hands-on, those on a tighter budget, or those who simply want a different kind of service. It's important to understand these alternatives because they offer choices, and choice, when it comes to such a significant financial transaction, is always a good thing.

I've seen these models gain traction, especially as information becomes more readily available online. While they often promise significant savings, it's crucial to look beyond the headline numbers and truly understand what you're getting, and perhaps more importantly, what you're not getting. There's usually a trade-off involved, and what works brilliantly for one seller might be a source of immense frustration for another. Let's explore these different paths, dissecting their pros and cons so you can determine if one of these less traditional approaches might be a better fit for your specific needs.

Discount Brokers and Low-Commission Models

Discount brokers operate on the premise of offering reduced commission rates, often in the range of 1% to 4%, by streamlining services and leveraging technology. Their appeal is obvious: save money on commission. But how do they do it? Typically, they achieve these lower rates by offering a more limited service package compared to a full-service agent. This might mean:

  • Limited Showings: You might be responsible for conducting your own open houses or even scheduling showings with buyers.
  • Online-Only Marketing: While they'll list your home on the MLS, their marketing might be primarily digital, with less emphasis on professional photography, staging advice, or print advertising.
  • Less Hand-Holding: You might receive less personalized guidance through the negotiation process, contract review, or closing logistics.
  • Tiered Service Levels: Some discount brokers offer different tiers – a basic package for a very low percentage, and then add-ons for services like professional photography or negotiation support, which, when bundled, can start to approach traditional commission rates.
The trade-off here is clear: you save money, but you take on more responsibility and potentially receive less personalized support. This model can work well for sellers who are experienced, comfortable with handling many aspects of the sale themselves, or have a highly desirable property in a hot market that practically sells itself. However, for first-time sellers or those with complex properties, the perceived savings might not be worth the added stress and potential pitfalls of navigating the process with limited professional guidance.

Flat-Fee MLS Listings

This model is perhaps the most "DIY" approach to selling with some professional assistance. For a fixed, upfront fee (which can range from a few hundred dollars to a couple of thousand), a service will list your property on the Multiple Listing Service (MLS). The MLS is the backbone of real estate, the database where agents find homes for their buyers. Getting your home on the MLS is crucial for exposure, as without it, buyer's agents won't even know your property exists.

With a flat-fee MLS listing, you essentially pay for that one critical service, and then you're on your own for pretty much everything else. This means:

  • You handle all inquiries: Every phone call, email, and showing request comes directly to you.

  • You conduct all showings: You'll be the one letting potential buyers into your home.

  • You negotiate offers: This is where things can get tricky, as you'll be dealing directly with buyer's agents (or unrepresented buyers) on price, terms, and contingencies.

  • You manage paperwork and closing: All contract drafting, disclosures, inspections, appraisals, and closing coordination fall to you.

  • You still pay the buyer's agent commission: Critically, while you avoid the listing agent's percentage, you will still need to offer a competitive commission (usually 2.5-3%) to the buyer's agent to incentivize them to bring their clients. If you don't offer a buyer's agent commission, you drastically reduce your pool of potential buyers.


This model is best suited for highly confident, experienced sellers who have ample time, a strong understanding of contracts and negotiation, and a willingness to put in significant legwork. The savings on the listing agent's commission can be substantial, but so can the time commitment and the potential for costly mistakes if you're not fully prepared.

Hybrid Models

Hybrid models attempt to blend the best of both worlds: offering some elements of full-service support at a reduced commission, or a tiered pricing structure that allows sellers to pick and choose the services they need. These models are constantly evolving, driven by innovation and a desire to meet diverse consumer needs.

Here's how they might work:

  • Tiered Pricing: An agent or brokerage might offer different service packages. A basic package might include MLS listing, professional photos, and some online marketing for a lower percentage (e.g., 4%). A mid-tier package might add negotiation support and open house assistance for a slightly higher percentage (e.g., 5%). A premium package would be full-service, perhaps at the standard 6%.

  • Fee-for-Service: Some agents might offer specific services on an à la carte basis. For example, you might pay a flat fee for professional staging, another for a virtual tour, and then a reduced commission for the actual listing and negotiation.

  • Reduced Commission with Specific Conditions: An agent might offer a lower commission if you agree to certain conditions, such as allowing them to represent you as a buyer on your next home, or if your home sells within a very short timeframe.


These hybrid approaches offer more flexibility and customization. They can be a great option for sellers who want more support than a flat-fee MLS provides but don't necessarily need or want to pay for every single aspect of a full-service agent. The key is to thoroughly understand what is included (and excluded) in each tier or service package to ensure it aligns with your expectations and comfort level.

For Sale By Owner (FSBO) & The True Costs

Ah, the allure of "For Sale By Owner," or FSBO. It's a siren song for many sellers, promising to save that entire 5-6% commission by cutting out the agents altogether